Before starting CAT
CAT requires a valid pathway, active access, and an available question pool. If the start button does nothing, refresh and retry once before contacting support.
During the session
Answer one question at a time and wait for the next question to render. If the session exits unexpectedly, record the route and approximate question number.
Results
Results depend on completed session data. If results are missing after completion, return to the CAT hub or dashboard and check the most recent session.